IT Asset & Helpdesk Management Suite
Gain 100% visibility over physical workstations, servers, and software licenses. Resolve internal user support tickets within strict SLA thresholds.
Total Hardware Visibility, Fast Ticket Escalation
Unmonitored IT assets lead to lost equipment, expired software licenses, and surprise hardware failures. S-Tech provides a unified ecosystem connecting physical QR tags with automated ticketing and maintenance schedules.
QR Code & Barcode Physical Tagging
Affix durable QR labels to laptops, servers, monitors, and switches. Technicians scan assets to see complete service histories instantly.
Automated Warranty & AMC Reminders
Proactive alert system notifies IT admins 60, 30, and 15 days before hardware warranties or vendor AMC contracts expire.
Multi-Channel Ticket Dispatch
Employees raise support tickets via email, web portal, or chat. Tickets are auto-categorized by hardware type and priority.
Strict SLA Countdown & Escalation
Configurable response and resolution deadlines. Tickets approaching breach are automatically escalated to senior administrators.
Hardware Depreciation & Audit Logs
Track asset lifecycles, book values, user reassignments, and salvage status in compliance with corporate accounting standards.
Included ITIL Modules
Ready-to-deploy modules tailored for enterprise IT departments and MSP operations.
Hardware Asset Tagging Service
S-Tech can supply pre-printed tamper-evident barcode and QR labels alongside the software platform, enabling on-site technicians to catalog workstations and server racks immediately upon deployment.
See live QR asset scanning and ticket triage
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